ode Privacy Policy

Last Updated: 22 Nov 2024

This Privacy Policy describes how IQSQ Pte Ltd collects, uses, and shares information when you use our mobile game, ode (the “App”). We are committed to protecting your privacy and encourage you to read this policy carefully to understand our practices.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as your name, email address, and other contact details when you register an account or contact us for support.
In-app purchases may require you to provide payment information, which is processed by third-party payment processors. We do not store your full payment details.

Information Collected Automatically:

Device Information: We collect information about the device you use to access the App, including device type, operating system, unique device identifiers, and mobile network information.
Usage Data: We collect data about how you use the App, such as game progress, features used, and interactions with other users.
Log Data: We automatically collect log information, including your IP address, browser type, pages viewed, and timestamps.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your device settings.

Information We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the App: We use your information to operate, maintain, and improve the App, personalize your experience, and develop new features.
To Communicate with You: We may use your contact information to send you updates, notifications, and promotional materials related to the App. You can opt out of these communications at any time.
To Analyze Usage: We analyze usage data to understand how users interact with the App, troubleshoot issues, and optimize performance.
To Prevent Fraud and Abuse: We may use your information to detect and prevent fraudulent activity, security breaches, and other harmful behavior.
To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal processes.

How We Share Your Information

We may share your information with the following parties:

Third-Party Service Providers: We engage third-party service providers to assist us with various aspects of the App, such as hosting, data analysis, marketing, and customer support. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Other Users: Certain features of the App may allow you to share information with other users, such as your username, profile picture, and game progress.
Advertisers: We may share non-personal information with advertisers to display targeted ads within the App.
Legal Authorities: We may disclose your information if required by law, court order, or other legal process.

Your Choices

Account Information: You can review and update your account information within the App settings.
Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
Cookies: You can manage your cookie preferences through your device settings.

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at enn.lim@iqsq.ai.